System Requirements – Blackboard Collaborate

Below, please find the supported Operating Systems, supported Internet Browsers, and recommended system specifications for using Blackboard Collaborate 12.6.

Definitions of Terms

Certified: fully tested and supported.
Compatible: partially tested and supported.
Provisional: untested but supported.
Unsupported: impossible or not supported.

Note: Later versions of a browser or operating system labeled Compatible or Certified are provisionally supported by Blackboard Collaborate Support unless otherwise noted.


Internet Explorer 8 Internet Explorer 9 Internet Explorer 10 Internet Explorer 11 Firefox (Latest Stable Release) Chrome (Stable Channel)
Windows® XP (32 bit with 32 bit JVM only)
Windows Vista®
Windows 7
Windows 8

Mac OS

Safari 5.0 Safari 5.1 Safari
Safari 7.0 Firefox (Latest Stable Release) Chrome (Stable Channel)
Mac OS 10.6
Mac OS 10.7
Mac OS 10.8
Mac OS 10.9


Firefox (Latest Stable Release)
Ubuntu 11.10 (64 bit with 64 bit JVM)

Supported Java Versions

Note: 32 bit operating systems require a 32 bit JVM. 64 bit operating systems require a 64 bit JVM.

Operating System Java Versions (JRE)
Windows XP, Vista, 7,8  Java SE 6U13 or higher , Java SE 7
Java Access Bridge 2.0.2
Mac OS X Apple Java 1.6.0_07 +(J2SE6-64 bit)
Oracle Java 1.7
Linux Java SE 6U13 or higher & Java SE 7
64 bit JVM’s with 64 bit Operating Systems

Additional Requirements (All Platforms)

  • 256 MB RAM
  • 20 MB free disk space
  • Internet Access – 28.8 kbps speed or above (Broadband connection highly recommended)
  • Soundcard with microphone and headphones (A headset with microphone/headphones is highly recommended)
  • Webcam (optional)
  • Note: Thin client solutions such as Citrix Metaframe are not supported for use with Blackboard Collaborate web conferencing.

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